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Beware the Trend Bandwagon
Which trends were all hype and which ones got it right? More
importantly, what looks to be hot in 2008? Read what imc˛ has to say
about strategically incorporating the appropriate trends into your
marketing plan.
A few key words have been popping up regularly
in our email newsletters and RSS feeds lately. Whether you merely
take note of the mention or read every article, it’s enough to
create panic in many a marketer’s world. Should we jump on the
bandwagon? Is this just a passing fad? Our advice is to select
appropriate tactics, regardless of hype, and pursue them with
thoughtful urgency, not fearful hysteria. Here is our take on a few
of the hyped up trends of 2007.
|
Trend |
What’s the Story? |
Hype Level |
Actual Impact |
Marketing Implications |
|
iPhone |
In
essence, a mobile phone is a keyboard, a screen and some
software. The integration of these three pieces has been a
frustrating limitation to users…and then there was the
iPhone. By combining a multi-touch screen—removing the need
for a keyboard—with innovative software and true Web access,
Apple has created a revolutionary product.
|
5 |
3 |
From a
marketing standpoint, the iPhone offers significant
potential in reaching a key niche audience—high net-worth
early adopters—but with sales estimated around 2 million
units, its footprint is still relatively low. It is critical
to note that because the iPhone gives users access to the
“real” Internet, it could mark the beginning of the end of a
separate mobile Internet category. |
|
Facebook |
For
Facebook, interaction, not mass popularity, is the primary
differentiator. Between opening its platform to independent
developers and launching a revolutionary new form of social
advertising, Facebook is focused on increasing the level of
exchange between groups of friends. |
4 |
4 |
From a
behavioral targeting standpoint, Facebook offers tremendous
potential to marketers. The critical issue is how to become
part of the interaction among friends. In response to the
uproar caused by “Beacon,” the company took a significant
step by offering a ‘mea culpa’ and agreeing to turn at least
part of this tool into opt-in. Moving past this bump in the
road, this marketing channel is not going away anytime soon. |
|
Second
Life |
Taking
the idea of a social network into the third dimension,
Second Life enables users to interact in a world not limited
by the laws of physics or society. It offers companies an
opportunity to introduce and test their products and
marketing campaigns. |
4 |
2 |
While
offering some promise, the limits of the technology and the
sparse population of active users make this virtual world a
good source for press initially, but a poor choice for
overall marketing spend. In general, virtual worlds do hold
potential as a viable marketing tactic, but for now, focus
on first life. |
|
Widgets |
At a
basic level, a widget is a miniature application that can be
embedded on a user’s desktop or Web page. Widgets gain value
from their ability to dynamically draw content from another
source and be syndicated for further distribution. As a
result, widgets are an excellent way to share personalized,
syndicated content and functionality across multiple
platforms. |
3 |
5 |
Adoption
of widgets has grown at a furious pace, and they only have
room for more growth. Widgets will continue to evolve and
become an integral part of a user’s online experience,
setting the standard for the level of customization users
expect. Marketers should design widgets to better deliver
value by connecting users with brands. |
|
Twitter |
Twitter
enables micro-blogging, allowing participants to text
updates via SMS directly to their blogs. For obvious
reasons, it has become quite popular with the Web 2.0
community and received a great deal of press at the South By
Southwest conference and festival in Spring 2007. |
3 |
1.5 |
While the
technology may have some short-term value for event-based
campaigns like the Super Bowl or NASCAR, Twitter’s
140-character limit holds it back. These short messages have
minimal standalone value. We think it’s best to steer away
from Twitter as it is just another bright, shiny object.
Instead, focus on microblogging as a trend and incorporate
more ways to leverage it in 2008. |
What’s on the horizon for 2008?
We expect there to be plenty of new objects of
marketers’ affection to come in 2008, but for now, our focus is on
evolving existing trends into something with true marketing value.
- Social Media & Behavioral Targeting:
These will become best of friends. Social networks offer an
extremely deep level of information about consumers, and this
information can become a valuable tool in targeting ads to them
(with their permission). By following consumers’ interactions on
social networks, brands will be able to add value to the
consumers’ relationships, thereby becoming a part of the dance,
not just another wallflower.
- Video, Video, Video: In banners, on
sites, in email, on phones, syndicated. Shorts, longs, and
everything in-between. Broadband is everywhere and video has
followed. We have seen the Web evolve from an information
channel to a hip social channel. In 2008, video and rich
multimedia will be the keys to transforming it to a digital
“experience” channel.
- Gaming Incorporation: Seamlessly
integrating your marketing message into an unbranded game
environment, as opposed to dedicated branded games, will become
main stage. It could be as simple as inserting your logo on a
billboard in a racing game or on a pair of Wii boxing shorts, or
more complicated, such as placing a product within a game
environment (i.e., an energy drink powers up the player).
- User-Generated Content:
Consumer-generated ads will pass as a fad. User-generated
content is here to stay. The fan-created Super Bowl ad is
history, but look for opportunities to engage consumers in brand
and product development. Empower them to use their camcorders to
provide honest testimonials, product feedback and innovative
uses of your product.
- Location-Based Services: With
triangulation and GPS becoming mainstream phone capacities, we
will finally see some unique marketing applications based on
physical location. Opportunities for marketing will increase
rapidly as mobile communications continue to grow in importance.
As the depth of information increases, not only in the details
available about consumers, but also into the physical world in
which they live, there will be greater opportunity to present
real-time targeted messages to commuters, shoppers and people
just out for a walk.
To successfully
leverage these trends, an integrated campaign offering grounded
strategy and channel integration is key. Brands will be clamoring
for agencies and talent capable of delivering sensible, yet
innovative, strategies that leverage digital as a key business
driver. The ability to develop collaborative and efficient
relationships that deliver breakthrough levels of integration across
all agency partners will be a mandatory skill set for leaders in
digital marketing.
We are certain to see
more bright, shiny objects in 2008, but beware the trend bandwagon.
Marc Blumberg,
imc˛’s senior vice president, leads our clients in developing
innovative and effective digital marketing strategies. Since joining
imc˛ in early 1997, he has taken a leadership role in developing
imc˛'s service offerings and culture. Mr. Blumberg helped build the
company from 6 to a staff of over 550 people. Leveraging Mr.
Blumberg’s marketing savvy, imc˛ has landed new clients and expanded
those relationships including some of the nation’s blue-chip
companies such as Procter & Gamble, Sara Lee and Johnson &
Johnson. He has led the strategy for accounts including Centex Home
Equity, USA Hockey, GlaxoSmithKline and Procter & Gamble, to name a
few.
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